Bug Report Survey
Help us identify and fix issues in [product/service].
Survey Questions
What type of device were you using when the issue with our product/service occurred?
Type: radio (Required)
How would you classify the issue with our product/service?
Type: radio (Required)
What were you trying to accomplish with our product/service when the bug occurred?
Type: text (Required)
Can you describe the steps to reproduce the issue with our product/service?
Type: text (Required)
How often do you encounter this issue with our product/service?
Type: radio (Required)
Did the bug with our product/service cause a loss of data or functionality?
Type: radio (Required)
What was the impact of the bug on your experience with our product/service?
Type: radio (Required)
Have you attempted to fix the issue with our product/service on your own?
Type: radio (Required)
Were there any error messages or codes when using our product/service? If yes, please provide them.
Type: text
How urgent is resolving this issue for you regarding our product/service?
Type: radio (Required)
How to Use This Template
- Beta testing for apps, software, or websites.
- Post-launch feedback to address unresolved issues.
- Continuous improvement for SaaS or digital products.
Frequently Asked Questions
What is the purpose of a Bug Report Survey?
A Bug Report Survey collects structured feedback from users about technical issues they encounter in a software product, app, or website.
How does this survey help developers?
It provides clear details on bugs, including when and where they occur, how they affect usability, and steps to reproduce them, helping developers prioritize fixes.
What information should users provide in a bug report?
Users should describe the issue, steps to reproduce it, the browser/device they used, and any error messages they received.
How can companies encourage users to submit bug reports?
Simplifying the survey, allowing screenshot uploads, and offering incentives can encourage users to report bugs effectively.