Post-Implementation Feedback Survey

Tell us about your experience with our newly implemented feature/system.

About This Template

A Post-Implementation Feedback Survey collects user insights after deploying a new feature, tool, or system. It evaluates effectiveness, usability, and impact to guide future improvements.

Where it is used

  • Evaluating the success of new software tools or features.
  • Improving future implementation strategies.
  • Identifying user adoption barriers or challenges.

Frequently Asked Questions

  • What is a Post-Implementation Feedback Survey?

    It collects user feedback after deploying a new system, software, or process to evaluate its effectiveness and identify areas for improvement.

  • Why is this survey crucial for businesses?

    It helps determine if the implementation meets user needs, uncovers technical or usability issues, and ensures successful adoption.

  • What kind of questions does this survey include?

    It asks about ease of transition, perceived benefits, technical challenges, and overall satisfaction with the implementation.

  • How can businesses act on the feedback?

    By refining training, addressing usability issues, and making necessary adjustments to improve adoption and efficiency.

1. How successful was the new implementation in meeting your needs?

Very difficult Very easy

2. How easy was it to use the new feature/system?

3. What challenges, if any, did you face while using the new implementation?

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4. Did you require additional training or resources to use the new system/feature?

5. How has the new system/feature impacted your workflow?

6. Have you noticed any performance improvements since the implementation?

7. How satisfied are you with the new implementation?

Very difficult Very easy

8. How likely are you to recommend this new feature/system to colleagues?

Very difficult Very easy

9. What improvements would you suggest for this new implementation?

10. Please summarize your overall experience with the new system/feature.