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Product Trial Feedback Survey

We value your feedback on your trial experience with our product.

About This Template

A Product Trial Feedback Survey gathers user insights during a trial period to evaluate their experience, identify potential barriers to adoption, and optimize the product for better user engagement.

Where it is used

  • Gathering feedback during product trials.
  • Identifying barriers to trial conversions.
  • Improving trial-to-subscription rates.

Frequently Asked Questions

  • What is the goal of a Product Trial Feedback Survey?

    To understand user experience and barriers to adoption during a free trial.

  • How does this survey help improve conversion rates?

    Identifying pain points and refining trial experiences can increase paid conversions.

  • What common issues does this survey uncover?

    Usability problems, missing features, unclear onboarding, and pricing concerns.

  • What follow-up actions should businesses take based on responses?

    Adjust pricing strategies, offer better tutorials, and enhance support options.

1. What was your primary goal when trying the product?

2. How useful were the product features during your trial?

Very difficult Very easy

3. How easy was it to set up the product?

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4. Did you complete the trial period?

5. If not, what prevented you from completing the trial?

6. How likely are you to recommend the product after your trial?

Very difficult Very easy

7. How likely are you to continue using the product after the trial?

8. How does this product compare to others you’ve tried?

9. Did you require customer support during the trial? If yes, was it helpful?

10. What improvements would you suggest for the trial experience?

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